DataPerk: Technology Consulting and Web Design in Birmingham, AL

Technical Information About Managed Services

DataPerk offers a complete suite of managed service solutions to keep your network operating at peak performance through a multi-faceted, holistic approach. First, we use remote monitoring of your system to anticipate, identify and resolve hardware and software issues before they escalate into major problems. Second, we automate routine tasks to keep your technology assets running smoothly, safely and efficiently. With managed services, we can fix desktops and servers remotely and easily from our office thereby maintaining virtually any IP- enabled device, including desktops, laptops, servers, printers, copiers and routers. DataPerk's managed services provide network support and maintenance that is more stable and predictable, and frees you and your resources to focus on your core business.

Available Plans

Standard plan includes keeping up with the health of any monitored device (such as PC's, routers, laptops, etc.), installing patches, the ability to remotely access devices to resolve issues, and notifications sent to our staff to respond to issues before they escalate.

The Premier plan includes all of standard abilities: keeping up with the health of monitored devices, installing patches, ability to remotely access devices to resolve issues, and notifications sent to our staff to respond to issues before they escalate. The Premier plan also includes defragmenting, and monitoring Anti-Virus and Backups.

Backup Solutions

Secure Online Backup for Businesses

PC and server backup can be expensive and a challenge for any organization. DataPerk offers an affordable business-strength backup, a secure solution that is monitored and managed for you.

Feature Packed Backup Options

Our backup options are packed with all the business-quality features you would expect from a full-service backup solution including:

• Security
  • 128-bit SSL encryption - Safely secures your data during transport.
  • 448-bit Blowfish encryption - Safely secures your data on remote servers.
  • Private encryption key options - Choose a provided 448-bit key or manage your own private key to encrypt your data.
  • Near Continuous Data Protection - New and changed files are automatically detected and backed up every 2 hours.
• Performance
  • Automatic or scheduled backup - You decide when to perform your backups. Automatic is the simplest method in which backups are performed while your computer is not in use. Scheduled backups can be performed daily or weekly at a specified time of day.
  • Block level incremental backups - Saves bandwidth and ensures future backups are lightning fast.
  • Bandwidth throttling - You can decide to use more or less of your upload bandwidth so other higher priority services can run unimpeded.
• Ease of Use
  • Version (snapshot) support - Users have the option of restoring from multiple file versions up to 30 days in the past.
  • Backs up SQL, Exchange and file servers - Protect mission-critical data easier than ever.
  • Network Drive support - The ability to back up networked or mapped drives
  • Windows Server support - In addition to Windows Vista and XP, you may also back up your Windows 2003 and Windows 2000 servers. 64-bit Windows is supported.
  • Open/locked file support - No need to close files in order to back them up. Backs up are made on all open and locked files, including Outlook PST files.
  • Backup sets are pre-built for the most common file types. Advanced users may edit existing backup sets or create their own.

Disaster Backup

Small businesses face the same IT challenges as larger organizations, but they are more vulnerable when it comes to recovering from a disaster. Smaller organizations are dependent on fewer servers and/ PCs, generally have smaller IT staffs, and fewer technical resources than a large enterprise so data recovery requires relatively more personnel and technological assets than those of large companies. In fact, the US Bureau of Labor Statistics states that 93% of all companies that experience "significant data loss" are out of business within five years. As a result, even a single critical server/PC failure could have a dramatic impact on a small business' overall health.

Here are the Top 7 features for a small business:

1. Universal Restore - restore to different hardware or to a virtual server (note: requires separate product license)
2. Exclude files from backups - Capture only business data and save space in storage archive
3. Backup image encryption
4. Boot from an image - Decrease downtime by allowing systems to be used during recovery
5. Throttling to control hard disk write speed and network bandwidth usage - Minimize disruptions of business operations
6. Scheduling and Notifications - Includes event-driven backups, periodic backup validations, and schedule cloning
7. Modify images - Mount images in read/write mode and apply changes directly, such as removing viruses and malware from existing images