DataPerk: Technology Consulting and Web Design in Birmingham, AL

Technical Information About Computer Hardware + Software Support

Computer Specialist Teams

Our Help Desk Services feature computer specialist teams to give your company the dedicated workmanship many of our clients have come to trust and expect from the name, DataPerk. Our staff has expertise in the fields of management, consulting, software, programming, networking, hardware, web design, and much more.

Technology Needs

In the ever changing field of technology, deciding on which hardware, software, and/or services your company needs to incorporate can be a dauntingly exhausting task. You should never implement a new technology simply for the sake of the technology. The experts at DataPerk are dedicated to insure that your company gets the technology needed to simplify your workload while maximizing the possible output for your customers and clients. This high quality of excellence is the foundation of DataPerk's ability to exceed the bar of expectations of our clients. Our goals is to provide the right solutions for our client's present and future technology needs.

Support Needs

Whether your support needs are carried out with on-site service, remote access, phone based support, consultations on hardware, software, server and/or workstation monitoring, or any combination thereof. No matter the size of your company, our multilevel support allows DataPerk to attend to almost any of your organization's support needs.

Quality, Dependable On-Site Support

Our highly trained on-site technical support staff can provide many functions to help support your business so you can focus on earning revenue. From training to troubleshooting, equipment installation and upgrades, we are here to handle your needs.

• Application installation and training
• Hardware troubleshooting and repair
• Equipment installation and re-configuration
• Data backup and transfer
• Network Protocol Analysis
• Asset management
• Virus and spyware removal
• Software and hardware upgrades

Onsite Consulting for all of your hardware and software needs.

Our Experience

DataPerk has been in business since 2001 and each of our techs have on average over a decade of experience managing, supporting, and the installing technology solutions. We have professionals knowledgeable and experienced in most industry specific technology platforms such as medical, dental, industrial, manufacturing and much more.

A few examples of our industry specific expertise:

• Dentistry - Experience in installation and maintaining Dentrix & Dexis
• Large Catering - DataPerk custom built a large catering application for a local caterer that supplies food and services for some of the largest events in Birmingham
• Manufacturing and Distribution - DataPerk custom built a manufacturing, distribution, and sales application for a large local food & drink manufacturer and distributer

Repair or Replace?

While it is typically a case by case basis, there are many advantages and disadvantages to consider when it comes to the repair of your existing technology. Depending on the severity of the situation, a repair may not always be the best route. At DataPerk, our experts assess your company's needs in an attempt to choose the most time and cost effective route. Our goal is to insure the least amount of downtime while offering the most cost savings as possible.

Repair Advantages

• Downtime - There are many situations where a repair can save your company the down time of implementing new technologies, hardware, and/or software.
• Cost - Being able to place your current technology back into commission can save your company the cost of implementing new technologies, hardware, and/or software.
• Least Change(s) - In most cases, a repair will prevent any changes from having to be made to your existing technologies, hardware, and/or software.
• Least Stress - By implementing a repair and thus preventing any changes from having to be made to your current technologies, you can save your staff the stress and time of having to learn newly implemented technologies, hardware, and/or software.

Repair Disadvantages

• Downtime - Some repairs call for the use of proprietary technologies, hardware, and/or software; these are sometimes difficult to get and implement in a reasonable amount of time. In those scenarios, a repair can sometimes exceed the downtime of the implication of new technologies, hardware, and/or software.
• Cost - While typically it is cheaper to repair then replace, situations arise where the cost of repairs will come close to and/or exceed the cost of replacement.
• Technology - Too often, we find ourselves falling behind the current times in the field of technology. Repairs are sometimes to blame for this as they inadvertently prevent the implication of new technologies, hardware, and/or software. In most cases, there is no need to implement technology simply for the sake of technology.

Repair or Replace Advice

DataPerk has dedicated personnel to discuss your best options in terms of repairing and/or replacing your company's faulting technology, hardware, and/or software. We strive to find the most optimal route for your current technology budget, while insuring you are aware of the advantages and disadvantages of all the options available. If we have to replace any of your current technology, hardware, and/or software, we do our best to educate you of the possible changes to your internal technology structures and what these changes may hold in terms of simplifications, complications, compatibilities, and incompatibilities to your current structures.